FAQs - Extended Product Reviews

1. Where can I read product reviews?
You can view reviews on the Product Details Page (PDP) under the review section or by clicking “See more reviews” link 

2. How do I write a review?
Click on the “Write a  Product review” button on the product detail page and fill in your feedback.

3. Can I upload photos or videos with my review?
Yes, you can add images and videos to share your real experience with the product.

4. What is the AI review summary?
It’s a short summary that highlights key points from customer reviews to help you quickly understand product feedback.

5. Can I see all reviews for a product?
Yes, click “See more reviews” to open a dedicated page with all customer reviews.

6. Can I search within reviews?
Yes, you can use the search bar on the reviews page to find specific feedback.

7. Can I filter reviews?
Yes, you can filter reviews by star rating, reviewers, or reviews with images/videos.

8. How can I sort reviews?
You can sort reviews by most recent, top reviews, most helpful, or most relevant.

9. What do the star/circle ratings mean?
They represent customer ratings based on their experience with the product.

10. What is the global rating?
It shows the overall rating of the product based on all customer reviews.

11. Can I see detailed ratings?
Yes, hover over or view the rating section to see a breakdown of ratings.

12. Can I edit my review after submitting it?
Yes, if allowed by the store, you can edit your review later.

13. Why are some names shortened in reviews?
To protect customer privacy, names may be partially hidden.

14. Why do some reviews include images or videos?
Customers share media to give a clearer, real-life view of the product.

15. How many reviews are shown on one page?
A limited number is shown per page; you can browse more using pagination.

16. What happens if there are many images in a review?
Extra images will open in a popup view for easy browsing.

17. Are all reviews genuine?
Reviews are submitted by customers, but the store may moderate them for quality and relevance.

18. How do reviews help me?
They help you understand product quality, usage, and real customer experiences before buying.